At Wellste, we are dedicated to providing our clients with fast turnaround times, competitive pricing, and exceptional customer service.
Design stage communication
On June 20, 2022, we received a custom aluminum extrusions inquiry from the UK, our sales first communicated with the client by phone, after the communication, we know that this client has been in the field of construction and decoration, and has its brand in the local.
Preliminary offer
Then the client sent us the custom aluminum extrusions pdf drawing, which is a kind of Architectural Aluminum extrusions.
Based on the weight marked on the client’s drawing, we sent a quotation on June 26th.
On June 30, 2022, the client was satisfied with our quotation and arranged a video conference.
During the meeting, we understood that the client was feeling the impact of the price in the long-term local market competition, so they decided to import from China to reduce the cost.
The client has its processing factory and needs to do the first production in Wellste, then transport it back to the UK for processing into finished products.
They chose Wellste because of the long-term and stable production capacity of the Wellste brand.
The meeting was enjoyable and Wellste promised to provide the best service and competitive price, and both parties agreed on future cooperation.
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Technical negotiation
During the meeting, we knew that the client did not have CAD and 3D drawings, we suggested that they could send samples to us, and we can design aluminum extrusion with drawn CAD when we receive the samples.
Considering the client needs powder coating aluminum extrusion , we also sent our powder coating sample list for them to choose from.
Proofing
Their samples were received on 12.7.2022, also the CAD drawings were designed and completed on 16.7.2022, with all assembly drawings indicated. The picture is below:
On 2022.7.20, we finished the mold and extrusion of some aluminum extrusion profiles samples and sent the samples to the client to confirm the color and assembly.
Bulk order stage
2022.8.1 client confirmed the sample, and we started the production of bulk order, the surface treatment is powder coating.
2022.8.25 Goods production and packing finished
2022.8.30 Arrangement of transportation
2022.9.26 client received their architectural aluminum extrusions.
The client said he was very satisfied with our aluminum extrusion design, and quickly discussed the offer for the next order.
Due to the fierce competition in the market, the client proposed to change the wall thickness to reduce the cost.
Wellste offered to modify the wall thickness without affecting the original assembly, and after a video conference with the client, they thought it feasible.
Then Wellste resharpened the wall thickness according to the modification, made a sample, and continued the production of the next order.
With any quote, Wellste’s service is fast and professional.
The Wellste team has always adhered to the business principle of helping our clients and making our own successful, and we continue to assist our clients to occupy their own markets.
If you have any inquiries about the custom aluminum extrusions, please feel free to contact us at [email protected].








